Software maintenance and support
We keep your software stable, secure and up to date: we fix bugs, update dependencies and add improvements without stopping your operation.
Does your software need reliable maintenance?
At RoviDev we look after it for you · Hour bundle or SLA · Usually reply in under 30 minutes
We fix bugs and outages with priority.
Dependencies, libraries and versions current.
Patches, backups and good practices.
Improvements and new features as needed.
Your software looked after, no surprises
Ideal for companies with a product in production that need continuity: someone who responds when something breaks, keeps security current and keeps improving the product without stopping operations.
Is this service a good fit?
Good fit if
You have an app, website or SaaS in production and want ongoing support, fast fixes and planned improvements.
When we are not a fit
You only need a one-off, single closed task; in that case we handle it as a specific job, not as maintenance.
Typical deliverables
Monthly hour bundle or SLA, incident log, fixes, security updates and a change report.
Use case
A SaaS inherits unmaintained code; we stabilise it, update dependencies and open a prioritised support channel.
Quick questions
Do you take over others' projects? Yes, after an initial technical audit to understand the state.
Do you cover emergencies? With an agreed SLA we prioritise critical incidents during business hours.
First reply usually within 30 minutes with feasibility and what is missing.
How we work with you
Goals, context, priorities and time or budget constraints.
Feasibility, phases, schedule and how we collaborate, by email.
Implementation, testing and deployment with reviewable milestones.
Post-launch tweaks and improvements as agreed.
Outcomes we prioritise
Fewer outages, fewer security surprises and a product that improves steadily. We measure success by stability, response time and value delivered each month.
Frequently asked questions about maintenance
Hour bundle or SLA? Both: a flexible monthly hour bundle for improvements, or an SLA with agreed response times for critical support.
Can you maintain a project you didn't build? Yes. We start with a short technical audit to understand the code, dependencies and risks before taking over maintenance.
What does security maintenance include? Dependency updates, patches, access review, backups and basic data protection practices.
How we approach it
We treat software maintenance and support as serious engineering: clear scope, justified technical decisions and reviewable deliveries. We prioritise what brings business value and avoid the over-engineering that inflates cost and timeline with no benefit.
- Architecture suited to the problem, with no unnecessary complexity.
- Maintainable code, with tests on the critical parts and useful documentation.
- Well-designed integrations and APIs that grow without a rewrite.
- Reliable deployment and post-launch support as you need it.
We work in phases with reviewable milestones, so you always know what is delivered, when and why, and can adjust priorities without budget surprises.
More frequently asked questions
Do you work fixed-price or hourly? Fixed price when scope is stable; time and materials when there's discovery or frequent change. We make it clear in the proposal.
Is the code mine? Yes. We hand over the source code and documentation; we don't lock you into a black box only we can touch.
What happens after launch? We can agree corrective support, evolutionary improvements or a monthly hours pack depending on the pace of change and criticality.
You may also like
Legacy modernization · Technology consulting · Backend & APIs
Recommended reading
Before delegating maintenance, it helps to know how to hire custom software without surprises. Read the guide →
Related case study
NexusDesk AI — a support SaaS that needs continuity and reliable ongoing support. Read case study →
Software maintenance · support · SLA · updates · from ~€1,500/mo.